Terms

Who we are

Osilora is run by [COMPANY NAME], [COMPANY ADDRESS]. You can reach us at [SUPPORT EMAIL].

What Osilora is

Osilora helps people find cooks, bakers and caterers near them. Cooks have pages; customers contact them directly.

Osilora is not part of any order. Food, prices, delivery and payment are agreed between the customer and the cook. We don’t handle that money and can’t refund it.

Your account

You need an account to contact a cook, to report something, or to have a page. Keep your password to yourself and tell us if you think someone else is using your account.

You must be 18 or older to have a page or to get Verified.

Pages, dishes and recipes

Only post food you made yourself, with photos you took or have the right to use. You keep the rights to what you post, and you let us show it on Osilora and in our own adverts for your page.

We can remove posts or suspend pages that break these rules, that customers report, or that pretend to be someone else. We tell you why, and you can ask us to look again.

Contacting cooks

When you tap a contact button we show you the cook’s number or Instagram and record that you did. There is a limit on how many cooks one account can contact in an hour, to stop people collecting numbers.

Use contact details only to talk about food. Don’t share them, sell them or use them for anything else.

Verified

Verified costs [YOUR PRICE] a month and starts once you pass our checks and pay. It renews each month until you stop it in Settings; it then runs to the end of the month you paid for.

The badge means we checked who the cook is. It does not mean we checked their food, kitchen or prices.

Our responsibility

We work hard to keep Osilora safe and running, but we can’t promise it will always be available or that every page is accurate. As far as the law allows, we aren’t responsible for orders between customers and cooks.

Nothing in these terms takes away rights you have by law.

Changes and ending

We may update these terms. If a change matters, we’ll tell you before it applies. You can delete your account at any time from your account page or Settings.

These terms are governed by the laws of [COUNTRY].